Communication is a two-way street. However, most of us mistake communication as only the talking process and tend to forget one of its critical aspects which is listening. Jaime Jay, the Founder and Managing Director of Bottleneck Virtual Assistants,... Read More

Oh my word! Did I just say the words “a new way to failure?” I did! Does that mean we’ve been looking at it all wrong for a while? Perhaps. Here’s the scoop: The painstakingly humbling, shocking, embarrassment and arrogance... Read More

Some people are caught up in so much of their own business and ego BS that their heads are too far up “you know where”. We must must must MUST make the shift back to the earth, my friends, ground... Read More

It’s 2019. Let’s face it, there’s only so much you can learn about someone via email or voicemail. So here’s where I see coffee as being somewhat of a communication hero in the New Year. You see, the Internet has... Read More

I spent years as a high-ranking undefeated top selling sales director. What does that mean and why does it matter? Well, to most people, it’s sales. Some may describe it as calls… leaving messages, talking to gate keepers and looking... Read More